About us

Our History

For the 1994 to 2001

1994

Lotus Supercenter at Seacon Square on Srinakarin Road is the beginning of our business. The store opened to customers on October 28, 1994, making an important milestone for the Thai retail industry.

1995

Lotus Mahachai, the first discount store in Thailand was opened on November 25, 1995 under the concept of offering everyday low prices to help Thais save on their costs of living.

1996

The opening of Wangnoi Distribution Centre (DC) to serve the growth and expansion of the business. With a 3 billion baht investment, the distribution centre was one of the most advanced in Southeast Asia, with state-of-the-art construction technology and logistics systems.

1998

The beginning of Tesco Lotus under the management of Tesco Group, a leading retailer from the UK. The arrival of Tesco Group reinforced the strength of Tesco Lotus’s business and made retail a key driving force behind the growth of the Thai economy.

2001

Tesco Lotus Express, Ramindra, was opened as the first small format store to serve changing behaviours of customers, who sought convenience in terms of proximity as well as affordable prices.

For the 2003 to 2008

2003

“Roll Back”, the iconic price campaign, was launched, offering lower product prices to help customers save. The campaign marked a new chapter in the Thai retail history, helping customers to save more than 5 billion baht.

2004

The opening of our environmental friendly “Green Store” at Rama 1 marked the first step in the Thai retail industry, with several eco-friendly features including solar energy and bioenergy.

2006

BangBuaThong distribution centre was opened to serve the expansion of Express and Talad stores with more than 750 million baht of investment. The distribution centre features state-of-the-art operating systems and warehouse management systems in Thailand, reinforcing Tesco Lotus’s position as the leading retailer in the kingdom.

2007

This was a significant year in rebranding our business to be more modern and unique, while maintaining our position as Thais’ favourite retailer. A new corporate logo was introduced, along with the slogan “Rao-Sai-Jai-Khun” to express our caring to our customers, our communities, and our colleagues, aligning with our vision of how we do business.

2008

The opening of our second green store at Salaya, Nakorn Phathom, with the use of wind energy as well as biogas and biodiesel.

For the 2009 to 2013

2009

Clubcard, our reward programme for our customers, was the first loyalty programme in Thai retail. Customers collect points when shopping at Tesco Lotus. Points collected are turned into cash vouchers and other privileges to further enhance their shopping experiences.

2010

No Plastic Bag campaign was first introduced in Thailand, encouraging customers to say no to single-use plastic bags. Customers who refused plastic bags received green points on their Clubcard account, which can then be turned into cash vouchers and coupons.

2011

Zero Carbon store at BangPhra, Chonburi, the first of its kind in Thailand and Asia, using renewable energy including wind and solar energy.

2012

Tesco Lotus Retail Growth Freehold and Leasehold Property Fund, TLGF, began trading on the Stock Exchange of Thailand on 1March 19, 2012. The initial public offering was the largest IPO of a property fund in Thailand, raising a total of 18,410 million baht. TLGF currently invests in 23 high-quality Tesco Lotus hypermarket-anchored shopping malls in prime locations across Thailand.

2013

The launch of Tesco Lotus Shop Online, Tesco Lotus’s own online shopping platform to serve the new lifestyle of Thai customers. The platform offers more than 20,000 product items, including fresh food, dry groceries, and household items, with home delivery services offered.

For the 2014 to 2018

2014

The first regional distribution centre in Thailand was established in Khon Kaen with an investment of 2,500 million baht. The 52,000 sq.m. distribution centre became the first distribution centre in the Thai retail business capable of handling and distributing both fresh and ambient products. The DC has a capacity to stock up to 3 million crates per week and serves Tesco Lotus stores in the north eastern region. The DC offers more than 1,000 job opportunities for local people and serves as a distribution hub for local farmers in our direct sourcing programme.

2015

Carbon Neutral Store, Tesco Lotus Express on Nawamin Road, Bangkok, was certified as a carbon neural store by the Thailand Greenhouse Gas Management Organization (Public Organization).

2016

The installation of solar panels on the rooftops of 8 stores and 5 distribution centres – an investment worth 450 million baht. The 65,000 sq.m of solar panels generate approximately 15 kW/h of electricity, helping to reduce carbon emissions by up to 7,925 tonnes a year.

2017

End-to-end improvements on our fresh food supply chain helped to uplift the quality of fresh food as well as customers’ shopping experiences under the concept “Fresh@Heart”. The direct sourcing programme also serves as part of the end-to-end improvements, generating a fair and sustainable income for farmers as well as providing our customers with high quality fruits and vegetables.

2018

Mr. Sompong Rungnirattisai became the first Thai CEO in March 2018. He has been working with Tesco Lotus since 1996 and is committed to leading Tesco Lotus to deliver on its promise to provide high-quality products at affordable prices and do good things for customers, colleagues, and communities.

In the same year, Tesco Lotus also opened the 2,000th store at Bangkruay-Sainoi, equipped with features and services designed for 4.0 era customers in mind, such as the Scan As You Shop technology, an express check-out lane for customers who refuse plastic bags, a bicycle track, a multi-purpose park, a recycle centre, and a recycle vending machine.

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